Privacy Policy

Privacy Policy – The Hearthloom
Last Updated: June 2026

At The Hearthloom (“we,” “our,” or “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from thehearthloom.store.

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number (if provided for delivery purposes)
  • Payment information (processed securely via third-party payment providers)
  • Order history and purchase behavior
  • Device and browser information
  • IP address and general location data

We do not store full credit card information on our servers.

2. How We Use Your Information

We use collected information to:

  • Process and fulfill your orders
  • Provide shipping updates and tracking information
  • Communicate with you regarding your purchase
  • Offer customer support
  • Improve our website and product experience
  • Prevent fraudulent transactions
  • Comply with legal obligations

3. Sharing of Information

We do not sell your personal information.

We may share your data only with:

  • Payment processors (e.g., Shopify Payments, PayPal)
  • Shipping carriers and logistics partners
  • Email and marketing service providers
  • Legal authorities if required by law

All third-party partners are required to handle your data securely.

4. Cookies & Tracking Technologies

Our website uses cookies to:

  • Improve user experience
  • Remember shopping cart items
  • Analyze website traffic
  • Optimize marketing performance

You may disable cookies in your browser settings, but some features may not function properly.

5. Data Security

We implement reasonable security measures to protect your personal data. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Request correction or deletion
  • Opt out of marketing emails
  • Request data portability

To exercise these rights, please contact us at:
sales@thehearthloom.store

7. Data Retention

We retain order and account information only as long as necessary for business, legal, and tax purposes.

8. Third-Party Services

Our website may contain links to third-party services. We are not responsible for their privacy practices.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

10. Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

Email: sales@thehearthloom.store
Website: thehearthloom.store